Et tu, Netflix?
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- Scott Bush » Thank you Netflix! - [...] rescinding their decision to eliminate account profiles. I flipped out about this just recently: I posted a blog entry, ...
Now Reading
Planned books:
None
Current books:
The Dragonriders of Pern by Anne McCaffrey
Recent books:
- The Santaroga Barrier by Frank Herbert
- Stardust by Neil Gaiman
- Consider Phlebas by Iain M. Banks
- A Princess of Mars (Penguin Classics) by Edgar Rice Burroughs
- Do Androids Dream of Electric Sheep? by Philip K. Dick
Have you noticed that you can’t get e-mail help from Netflix anymore? You have to call. I had to do this yesterday when the computer system wouldn’t accept my new address (we’re in a new construction). The guy on the phone was pleasant enough, but e-mail would have been so much faster for such a simple question.
Of course, the whole reason they implemented the phone system was because of complaints about their “impersonal” customer service. That’s the problem with being a big company — you’re damned if you do and damned if you don’t.